Have more questions? Ask our 39BC Studio GPT for orders, FAQs, policies, product info & more.

Our Loyalty Programme rewards you for shopping with us.
The more you spend, the more you unlock.

You can track everything inside your account dashboard.

Log into your account at https://39-bc.com/ and visit your dashboard.
You’ll see your tier, your spend progress, and any unlocked rewards.

There are four tiers:

Basic – Entry level
Bronze – Spend £100 → Get 10% off
Silver – Spend £200 → Get 20% off
Gold – Spend £300 → Get 30% off

Your dashboard shows your progress in real time.

No.
Loyalty discounts cannot be combined with subscription discounts or any other promotional offers.

If you have questions about which discount applies, email studio@39-bc.com and we’ll guide you.

Yes. You can now subscribe to your chosen 39BC Oil Body Cleanser and receive it automatically at your preferred frequency with 10% off every order.

Subscriptions are managed through your 39BC account.

When you select “Subscribe” on a product page, you choose your delivery frequency. Your order will then be processed automatically on that schedule.

You’ll receive a reminder before each renewal, and you can manage, skip, pause or cancel at any time through your account.

You can update your delivery date, swap products, skip a shipment, pause, or cancel your subscription up until 1pm (UK time) the day before your next charge date.

After this time, your upcoming order will already be processing and cannot be changed.

If you need help, email → store@39-bc.com

No. There is no minimum term. You may cancel at any time before your next billing date.

Yes. You’ll receive an email reminder before your subscription renews so you have time to make changes if needed.

Every 39BC product is made in the UK, in small batches. 

85% natural ingredients. 15% fragrance and surfactant. 100% chosen with intention.

Most pumps have a tiny metal spring inside — which makes them impossible to recycle unless taken apart (and let’s be
honest, most people don’t). So we skipped it. If you really want a pump we may sell them separately in the future for you to reuse over and over.

Yes. Our bottles are fully recyclable — and we encourage you to reuse them too. If you’re done, let it live a new life as a vase or a candle holder, or simply recycle responsibly.

Yes. Vegan-friendly and cruelty-free. Always.

Our Shower Oil uses a mild surfactant system. There’s no SLS (Sodium Lauryl Sulfate) or SLES (Sodium Laureth Sulfate). Instead, we use MIPA-Laureth Sulfate — a gentler alternative that produces a rich lather without stripping the skin. We tested “sulfate-free” naturals, but they simply didn’t cleanse the oil effectively. Your skin deserves both care and clarity.

All our products are dermatologically tested and formulated for all skin types — but always patch test first in your inner elbow if you’re unsure.

Yes. Our formula contains Sweet Almond Oil (Prunus Amygdalus Dulcis).
If you have a nut allergy, please consult your doctor before use. 

Yes we do, you can find our international shipping information here.

See our Shipping & Returns page for full details. In short: you can return for free, unused, unopened, within 14 days.
Email store@39-bc.com to start a return.

Proudly. 39BC is founded, owned, and run by a Black woman. Jamaican Indian to be precise.

We’d love to hear from you. Email Franck@impactbeautygroup.com and tell us a little about your space.

It’s the year Cleopatra had three children, by two of the worlds most famous men, and she got to work on making her kingdom prosperous and happy. We also believe it’s the age when you start to come into your power. It's when I came into mine. 

Our ingredients are selected with care, but we recommend consulting with your doctor or midwife if you’re pregnant or breastfeeding — especially when it comes to essential oils and fragrance.

We love an intense smell. Scent that lingers. That marks a moment. That clings to the folds of fabric and the memory of skin. Our ethos is simple: to use materials like resins, roots, oils, woods, chosen not just for their aroma, but for how they make you feel and the history behind each material. Our current palette is inspired from the Mediterranean basin, but from its African and Middle Eastern edges. Frankincense, tuberose, patchouli, jasmine, fig and sandalwood. Materials shaped by heat, ritual, trade, and time.

Completely. 39BC is for skin, not gender. Pleasure belongs to everyone.

We’re working on it. Our goal is to design packaging that’s either refillable or endlessly reusable. You’ll be the first to know when we do.